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We handle approximately 55,000 9-1-1 calls per year.
We employ 10 full-time EMD Certified Dispatchers, as well as 5 part-time dispatchers.
We work with Marshall County EMA to issue weather alerts.
We have installed an up-to-date CAD and Mapping system.
Our 9-1-1 Center is fully staffed 24/7/365.
All of our equipment is connected to UPS and emergency generators, for no “down time” due to power outages.
We will soon be upgrading our system to “Next Generation 9-1-1”…which will allow us to communicate with callers via text, video, VoIP and other forms of digital communications.
We have a fully-equipped back-up system on Georgia Mountain.